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Martin Kane
Martin has been Director of Customer Relations, Severn Trent Water since May 2006. In this role he has responsibility for meter installation, reading and the billing process. He joined Severn Trent Water in 1975, holding various posts including Head of Networks, Director of Engineering and roles in the design, construction and operation of water and wastewater treatment plants, water distribution networks and sewerage systems. Martin joined the board on 2 October 2007.
He is also a board member of UK Water Industry Research Ltd and Chairman of Utility and Service Industries Training Ltd.
Company Name
Severn Trent Water
Job Title
Customer Relations Director
Case Study: Severn Trent Water Deploy Mobile Solution to Transform Service Delivery
Martin Kane, Customer Relations Director - Severn Trent Water
Wednesday 10 March 11:10 AM - 11:40 AM
Martin Kane, Director of Customer Relations at Severn Trent Water will present the organisations business case for implementing a mobile solution and the selection process they undertook to find a suitable vendor. Martin will discuss the methodology of the implementation, specific challenges the organisation faced and their plans for moving forward.
